Services
telephone operator
  • Live 24-hour Answering Service to all industries
  • Message taking and dispatching.
  • Medical Practices - Dental - Psychiatry
  • Plumbing - HVAC - Electricians - Property Management
  • Front office switchboard
  • Instant message delivery. Never miss another important call
  • We will save you at least 20% of what you currently spend on Answering Service

Show your customers that your company goes the extra mile for them by providing a warm voice to answer their calls after hours.
Our agents are skilled in all aspects of customer service and are always ready to serve you and your customers. We can help you maintain your reputation of friendly service during your lunch breaks, after normal business hours, and on the weekend. Our agents will handle your customers as if they worked for your business. Your customer will notice an increase in the quality of service you provide.

Provide your customers with seamless service around the clock, while saving your business from handling calls at night that can be taken care of in the morning.
Our agents are skilled in providing callers with the comfort of knowing you will be contacted at the appropriate time with an urgent message. Rest easy after your office closes, knowing that your customers will be helped around the clock and that you will be contacted in a necessary situation.

Receive messages in any way you like, by phone or pager, calling in at your own convenience, or by email or fax.
ICS offers a variety of ways for us to reach you and for you to reach us. We are here to service you and the needs of your business 365 days of the year, 24 hours a day. Let us be the friendly voice that delivers your messages and connects you with your customers.

But can you…?
ICS’s agents are capable of a variety of responsibilities. We serve a variety of clientele from health, technology, and sales and service industries, including utilities and property management. Inbound sales order placement, dispatching, and message services are only the beginning. Ask us what we might be able to do for you!

Contact Information

Helping Your Business is Our Business!

Integrated Communications Services

Business Hours: Live service 24/7.

Madison Office:
22 E. Mifflin, Suite 820
Madison, WI 53703
Phone: (608) 250-8008

Milwaukee Office:
324 E. Wisconsin Ave.
Milwaukee, WI 53202
Phone: (414) 225-6072

Toll Free Phone:800-728-0223

Email: customerservice@ics-mas.biz



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