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Call Processing since 1969

Find The Right Call Center Service For Your Business

Consistent, Reliable call answering at the Best value for your Money. We do it right every time all the time.

Satisfaction Guarantee

No long term contracts. We guarantee you’ll love the services we design specifically for you.All programs customized to your unique requirements. We build accounts for mutual success.

Industries Served

Being in the Answering Service business for More than 5 decades, chances are we have experience In handling calls just like yours.

Professional Staff

Only highly trained, experienced Agents will answer your phone. No Robots on our staff. Real people, with real communication skills

About Us

We Are Focused On Making Your Business A Success

Business’s grow on relationships built. We understand that and we are committed to making sure you callers get the answers they need, when they need them. Calls to your business don’t always happen when it’s convenient

Communication
100%
Customized Account Support
100%
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Trusted Clients

All services designed to your unique business. Customized to get the best outcome for each and every call.

Why Choose Us

We Are The Best Call Center Service For Your Business

Our expertise, as the best of the best, will enhance your callers experience and help you attract new clients that want to do business with you

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24/7 Customer Support

We never close, so we are always here when you need us. We’ll never ask for a day off or call in sick. You can count on us being here when its needed.

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Message Reports

You have open access to everything we do for you. Open and Transparent, charges are only based on what you use. 100% True per call billing – no per minute charges to confuse you.

Our Services

What Service We Offer

The best way to find out about an answering service is to give them a call.

Afterall, isn’t that what you want them to do for you? Call us anytime!

24-hour answering services

24-hour answering services

Customer service and help desk

Customer service and help desk

Live transfer and call patching

Live transfer and call patching

Sales and order processing

Sales and order processing

On-call scheduling

On-call scheduling

Appointment taking

Appointment taking

Virtual receptionist

Virtual receptionist

Data entry

Data entry

About Us

Our Clients Reviews

ICS Medical Answering Service clients know and say it best: They tell us; You are the most Credible, Trustworthy, Responsive, and The Best Value in the Answering Service Industry.

Consistent, Reliable and more cost effective than companies that want to charge by time. Fast answers when our phone rings. Available whenever our staff at the rental office needs to show an apartment or calls in sick.

    Edward Moe
    Edward Moe

    Property Owner

    We are exceeding happy that we made the switch to ICS Medical Answering Service. Our patients tell us how professional, accurate and kind the Agents are that they talked to. Our Doctors appreciate that their patients are treated well and with respect.

       Meghan Rinekey
      Meghan Rinekey

      Oral Surgery Office Manager

      We love the true per call billing method. No more trying to figure out the mysterious time charges we had with our former service. So happy we switched

        Alyssa Brant
        Alyssa Brant

        HVAC - Plumbing - Electric Office Manager

        How We Work

        We Are the Leader in Call Center Services For Small & Large Business

        Clients have trusted and depended on our call center services for many decades. Each business is unique in their needs and requirements. We take that into consideration and work hard to have you be a leader in your industry.
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        Years of Experience
        520 +
        Calls Per Day

        If You Need Help, Get A Consultation

        Need Experienced Call Center Services?

        We can evaluate your current Answering Service experience and will always offer you a better alternative.

        Our Blog

        Information to Help You Decide

        Request More Information

        We are confident that you’ll love our service because we routinely exceed our customers expectations. Contact us to find out that its really not that hard to switch services.